Terms and Conditions

These terms and conditions outline the rules and regulations for the use of our services. By placing an order or using our website, you agree to be bound by the following.

1. Products and Services

• Products are handcrafted and may have slight variations from photos displayed on our website or promotional materials.
• Custom orders are welcome and subject to additional terms, including extended processing times and pricing.

2. Payment Terms

• Full payment is required at the time of purchase or when order is placed.
• We accept credit cards and G Pay.
• Prices are listed in USD and may be subject to taxes or fees where applicable.

3. Order Processing and Shipping

• Processing times for standard items are 3-5 business days, while custom orders require additional processing time.
• Shipping times may vary depending on your location. We are not responsible for delays caused by couriers or customs.
• Customers are responsible for ensuring accurate shipping addresses.  Incorrect addresses may result in delays or additional charges.

4. Returns and Refunds

• Due to the handmade nature of our products, all sales are final unless the item is defective or damaged during shipping.
• If you receive a damaged or defective product, please contact us with 5 business days of receipt with proof of damage (e.g., photos).
• Refunds or replacements will be processed at our discretion.

5. Custom Orders

• Custom orders require clear communication and approval of designs before production.
• Once a custom order is approved, changes may not be possible, and refunds will not be issued.

6. Intellectual Property

• All designs, images, and content on our website and materials are the intellectual property of Trina's Crafty Crafts and may not be reproduced or used without our written permission.

7. Limitation of Liability

• Trina's Crafty Crafts is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

8. Privacy Policy

• We value your privacy. Personal information provided during purchases is used solely to fulfill orders and communicate with you regarding your inquiries.
• We do not share your information with third parties without consent.

9. Changes to Terms

• We reserve the right to update or modify these terms at any time without prior notice. Updated terms will be effective upon posting.

10. Contact Us

• For questions, concerns, or assistance, please contact us at Support@trinascraftycrafts.com.

Thank you for supporting Trina's Crafty Crafts! We appreciate your business and look forward to serving you.